Terms and Conditions of Sale :
Protecting your personal information
We are delighted to welcome you to our website and understand the importance of protecting your personal information. We are committed to respecting your right to privacy and data protection. This policy explains what types of personal information we collect, how we use it and when we may disclose it. By using our site, you consent to the processing of your personal information in accordance with this privacy policy.
- Collection of personal information
When booking with our hotel, you will be asked to provide certain personal information, such as your name, email address, home address, date of birth, telephone numbers, booking details and event information. This information is necessary to complete the transaction, make reservations and provide you with a personalised service.
In addition, certain information is collected to process payments, such as credit card numbers. It is important to note that it is not safe to transmit this information via email, SMS or social networks.
- Use of information
The information you provide allows us to :
Identify you and contact you if necessary.
Personalise our service to meet your expectations as closely as possible.
To carry out market research in order to improve our services, our website and our promotional activities.
When you make your reservation, you also authorise us to add your email address to our mailing list in order to send you commercial offers. You can access, modify or delete your personal information at any time. If you no longer wish to receive our communications, you can click on the "Unsubscribe" link in our emails or contact us directly at contact@hotel-larochelle-gdm.com.
- Cookies and social media widgets
To improve your experience on our site and optimise navigation, we use cookies and conversion tags. These technologies collect standard information, such as your IP address, browser type, browser language and the sites you visited before coming to our site. This information helps us to analyse trends and improve the effectiveness of the site.
We use the Axeptio solution to manage your consent to cookies. On your first visit, a consent banner will be displayed and you will be able to choose to accept or refuse the use of non-essential cookies. You can also personalise your preferences and manage your cookies at any time via the Axeptio icon on our site.
Cookies that are necessary for the site to function properly cannot be deactivated, while you can deactivate other types of cookies if you wish.
- Data security
We implement security measures to protect your personal information against unauthorised access, modification or disclosure. However, no method of electronic transmission or storage is completely secure. We therefore advise you to take all necessary precautions to protect your personal data.
5. Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to consult this page regularly to stay informed of any changes.
6. Contact
If you have any questions or concerns about our privacy policy, please do not hesitate to contact us at contact@hotel-larochelle-gdm.com.